Terms of service
Terms of Service
Welcome to www.shravia.com
These Terms of Service (“Terms”) outline the rules and conditions for using our website and purchasing products from Shravia. By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our website.
1. About Shravia
Shravia is a contemporary jewelry brand offering elegant, minimal, and everyday-wear jewelry designed for modern women. Our pieces are thoughtfully curated to blend simplicity with sophistication, making them perfect for daily styling as well as special moments.
2. Website Usage
You agree to use the Shravia website responsibly and only for lawful purposes. Any misuse of the website is strictly prohibited.
You must not:
Engage in activities that violate any applicable laws or regulations.
Use the website for unauthorized marketing, spam, or promotional messages.
Upload or transmit harmful software, viruses, or malicious code that may disrupt the website or harm other users.
3. Product Details & Availability
We take great care to ensure that product images, descriptions, and specifications are accurate. However, minor variations in color or appearance may occur due to screen resolution, lighting, or photography differences.
All products are subject to stock availability. Shravia reserves the right to modify, limit, or discontinue any product without prior notice.
4. Pricing & Payments
All prices listed on www.shravia.com are in Indian Rupees (INR) and are subject to change without notice.
Orders must be paid for in full at the time of checkout. We offer secure payment options through trusted payment gateways displayed during the checkout process.
5. Shipping & Order Delivery
We strive to process and dispatch orders within the stated timeframe. Delivery estimates are indicative and may vary due to courier operations, weather conditions, or other unforeseen factors.
Shravia is not responsible for delivery delays caused by third-party logistics providers.
6. Returns, Replacements & Refunds
Due to the nature of jewelry products, we do not offer returns unless the item received is damaged or defective.
To request a replacement or refund:
You must contact us at shopshravia@gmail.com within 3 days of receiving your order.
A clear unboxing video showing a 360° view of the package and product is mandatory.
Claims without proper unboxing proof will not be considered.
All requests are subject to verification and approval by our team.
7. Intellectual Property Rights
All materials on this website—including brand name, logo, designs, images, text, and visual elements—are the exclusive property of Shravia. Any unauthorized reproduction, copying, or commercial use is strictly prohibited.
8. Limitation of Liability
Shravia shall not be held liable for any indirect, incidental, or consequential losses or damages arising from the use of our website or products.
9. Cookies & Data Tracking
We may use cookies and similar technologies to enhance site performance, analyze visitor behavior, and improve user experience. By continuing to browse our website, you consent to the use of cookies as per our internal policies.
10. Suspension or Termination
Shravia reserves the right to suspend or permanently restrict access to the website if a user is found violating these Terms or engaging in fraudulent or unlawful activities.
11. Updates to These Terms
We may revise these Terms of Service at any time without prior notice. Updated terms will be effective immediately once published on the website. Continued use of the site signifies acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.